RECALL: Zeagle Recalls Sport BCD Inflators Due to Automatic Inflation Hazard

 

Zeagle is issuing a quality alert due to the possibility that buttons on the Zeagle Sport BCD inflators may break or fracture leading to a rapid loss of air or auto inflation of the BCD. It is of the upmost importance that if you have a Sport BCD model that was purchased between August 1, 2015 and August 31, 2018 that the inflator be replaced as soon as possible.

 

QUESTIONS AND ANSWERS:


Q. Why is Zeagle conducting this recall?
A. We are conducting this recall to keep our customers safe and improve our products.


Q. What is the problem with the Sport BCD and inflator?
A. There exists a possibility that buttons on inflators of Zeagle Sport BCDs may break or
fracture leading to a rapid loss of air or auto inflation of the BCD. It is of the utmost
importance that if you have a Sport BCD with an inflator that is affected by this recall,
that the inflator be replaced as soon as possible.


Q. How can I tell if my Sport BCD is affected by the recall?
A. If the Sport BCD was purchased between August 1, 2015 and August 31, 2018, there is a
high likelihood it is affected by this recall. Visit www.zeagle.com/inflator-recall to search for the
affected models and serial numbers.


Q. How can I take advantage of the recall?
A. After entering your serial number into the database at www.zeagle.com/inflator-recall, you will
have the ability through this site to have replacement parts shipped to you directly. Please
follow the instructions enclosed on our website to replace the lower airway.

Q. How will the product be improved once parts are replaced?
A. Your Sport BCD will be retrofit with new lower airway, which has an engineering improvement
to eliminate any possibility of inflator buttons breaking loose. This engineering improvement
was made to ensure the highest safety and reliability of our products.


Q. My Sport BCD appears to be operating okay. Can I continue to use it?
A. No. Even though your product appears to be safe, we are asking all customers to immediately
stop using their product and participate in the recall by replacing the recalled items within your
Sport BCD.


Q. I no longer have the receipt for the product. Can I still receive the parts necessary to
retrofit the recalled Sport BCD?
A. Yes. You can still receive the parts necessary to retrofit the Sport BCD. Please visit
www.zeagle.com/inflator-recall and follow the instructions to have replacement parts shipped
to you.


Q. Will I be able to repair the product myself?
A. Yes. Please follow the instructions at www.zeagle.com/inflator-recall about replacing the lower
airway of the Sport BCD.


Q. What if I choose to have my nearest Zeagle dealer replace the parts for me?
A. Please allow up to 4 weeks from the date you contacted your local dealer for the BCD to be
returned. We apologize for any inconvenience and assure you we are working as quickly as
possible to rework your BCD.

 

To find out more about this recall and to verify your product is affected, please go to: http://www.zeagle.com/inflator-recall